Return Policy
**IMPORTANT NOTICE: All Sales Are Final. **
Please be aware that every item in this store is custom-made to order. **Returns and exchanges are not accepted under any circumstances. ** To ensure your complete satisfaction, we strongly urge you to carefully review available size charts and product details before making a purchase. If you have any questions or concerns about an item, please contact us via email prior to finalizing your order.
**Exceptions: **
**Incorrect Items: **
If you receive an item different from what you ordered, we will provide a replacement at no additional cost to you, including shipping. In these cases, we may supply you with a prepaid return label to return the incorrect item.
If you receive an item different from what you ordered, we will provide a replacement at no additional cost to you, including shipping. In these cases, we may supply you with a prepaid return label to return the incorrect item.
**Shipping Damage: **
If an item arrives damaged, please take clear photos of both the item and the packaging. Send these photos to us via email within **3 business days of delivery**. Additional photos may be required to accurately assess the issue. Once we determine the cause of the damage, we will inform you of our resolution within 3 business days.
Thank you for your attention to these policies. You’re understanding and diligence in reviewing all information before completing your purchase are greatly appreciated.